Privacy policy

1. Data controller

The controller responsible for the processing of personal data on this website is:

Phone: +43 664 3800042
Email: kontakt_www@fjoe.at

2. Website hosting and delivery

This website is hosted by:

ALL-INKL.COM – Neue Medien Münnich
Proprietor: René Münnich
Hauptstraße 68
02742 Friedersdorf
Germany

When the website is accessed, technically necessary connection data are processed. These data may include the IP address, date and time of access, the requested resource, the volume of data transferred and information about the browser and operating system.

The processing is necessary to provide the website securely, reliably and correctly. The legal basis is Article 6(1)(f) GDPR. The legitimate interest lies in the secure and uninterrupted operation of the website.

No access logs or visitor statistics accessible to the website operator have been activated for the web space. This does not affect technically necessary processing of connection and security data by the hosting provider.

A data processing agreement pursuant to Article 28 GDPR has been concluded with the hosting provider.

3. Contact

If you contact me by email or through the contact form, the data you provide will be processed. These data may particularly include:

• your name,
• your email address,
• the subject or nature of your enquiry,
• the contents of your message.

The data are processed for the purpose of handling and responding to your enquiry.

Where the enquiry relates to steps taken before entering into, or to the performance of, a contract or mediation engagement, the legal basis is Article 6(1)(b) GDPR. Other enquiries are processed pursuant to Article 6(1)(f) GDPR on the basis of the legitimate interest in handling and responding to incoming communications.

The contact form is processed on the web server operated by ALL-INKL.COM. The message is subsequently delivered to a mailbox operated by:

IONOS SE
Elgendorfer Straße 57
56410 Montabaur
Germany

Data processing agreements have been concluded with the service providers where required.

4. Confidential and health-related information

Please initially describe your enquiry only in general terms. If necessary, an appropriate setting will be arranged for health-related or other confidential details.

The contact form is not intended for the transmission of health data or other particularly sensitive information. If such information is submitted without being requested, it will initially be reviewed only to determine whether a legal basis exists for its further processing. If no such legal basis exists, the information will be deleted.

Before a specific mediation process begins, the participants will receive separate information about the associated processing of personal data.

5. Retention periods

General enquiries that do not result in a contractual or mediation engagement will be deleted no later than six months after the communication has been concluded.

If a contractual relationship is established, the relevant data will be retained in accordance with applicable statutory retention periods or for as long as necessary to perform the contract or to establish, exercise or defend legal claims.

Records relating to a mediation process are retained for at least seven years after the mediation has ended, as required by section 17(3) of the Austrian Civil Law Mediation Act.

6. Cookies, analytics and external services

This website does not use analytics, advertising or tracking services. No corresponding tracking cookies are set.

Fonts, videos, maps and other external content are not loaded automatically from third-party providers.

The website contains links to external websites, particularly the public list of registered mediators and the WKO Firmen A–Z directory. Data are transmitted to the respective external website operator only when such a link is opened. The respective operator is responsible for processing data on that external website.

7. Encrypted transmission

This website uses HTTPS encryption. This is intended to protect transmitted data against unauthorised access by third parties while in transit.

8. Recipients of personal data

In connection with the operation of the website, personal data may particularly be disclosed to:

• ALL-INKL.COM – Neue Medien Münnich as the hosting provider,
• IONOS SE as the mailbox provider,
• technical or legal service providers where their involvement is necessary in an individual case,
• authorities or courts where disclosure is required by law.

No other disclosure takes place unless it is based on applicable law or appropriate consent.

9. Your rights

Subject to the applicable legal requirements, you have the right to:

• obtain information about the personal data processed about you,
• have inaccurate or incomplete data corrected,
• request the deletion of your data,
• request restriction of processing,
• receive your data in a portable format,
• object to processing based on Article 6(1)(f) GDPR,
• withdraw consent with effect for the future.

To exercise these rights, please contact kontakt_www@fjoe.at.

Appropriate proof of identity may be requested to prevent personal data from being disclosed to unauthorised persons.

10. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority. The competent authority in Austria is:

Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Austria

Email: dsb@dsb.gv.at
Website: www.dsb.gv.at

11. Automated decision-making

No automated decision-making or profiling takes place in connection with this website.

12. Updates to this privacy policy

This privacy policy will be updated if the website, the services used or the applicable legal requirements change.

Last updated: October 2026